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Hey there!

I’m Gregory Ciotti.

I’m the content strategist at Help Scout. We build customer support software used and trusted by 4,800+ customers in over 60 countries—including fine folks like Basecamp, Trello, Buffer, GrubHub, and more.

On this blog I write essays on clear communication, creativity, and doing better work. For some reason, 20,000+ friendly folks have decided to sign up for my newsletter.

To join them, simply enter your email below.

Here are a few examples of my work:

On writing

On team culture

On creative work

I hope you’ll join me and introduce yourself!

I write this not for the many, but for you; each of us is enough of an audience for the other.